Coordination & Tech Specialist · Raleigh-Durham

I live to fix the speed bumps everyone else learned to live with.

I’m David Clark Lee. For more than ten years I’ve coordinated sales, media buys, marketing campaigns, busy offices, and tested the software that makes them tick. These days I also build my own AI tools with Claude to make work faster.

Open to workCoordination and operations tech roles.
Remote, hybrid, or on-site.
David Clark Lee, smiling, in a light blue shirt outside a glass office building
How I work

Coordination with a tech focus, and a drive to streamline.

Account coordination, admin support, media and sales support, and QA software testing are often thought of as different roles. I use them all in synergy to create a stronger, more versatile skill set.

01 / Spot the friction

Through observation and discovery,
I found a critical dashboard hiding in plain sight.

The EOD deadline panic, the report someone rebuilt by hand every week, the commercial break structure costing the company thousands.
At WWAY I found partner dashboards that ended the end-of-day deadline scramble for traffic instructions for our largest media-aggregation client.

Any update on today’s missing traffic?
Can you locate traffic instructions by EOD?
Following up on the deadline
Checking in again
End-of-day inquiries
Solved

Partner dashboards checked for relevance, and shared across all five station-group locales.

02 / Build the practical fix

A dashboard, an automation, or the right conversation.

At IVP Forest Products I worked with our inventory database developers to automate manual reporting. Creating that new report eliminated more than 300 manual hours and gave back 7 full weeks of staff time.

Manual reporting
300+ hrs

Eliminated, reclaiming 7 full weeks of staff time.

03 / Write it down, teach it

A fix only sticks if the next person can run it.

When WideOrbit's break schema was quietly losing the company revenue, I traced the cause and wrote up the fix. 
I rewrite the SOP, the training manual, or the whitepaper, and I’m happy to lead the in-person training too.
(One-on-one training is something I consider the highlight of any position!)

1 / 7
Root cause whitepaper
7 pages

Hidden, schema-bound WideOrbit behavior, with causes and fixes.

2007 · Freelance
$250K

In extra franchise sales in the course of one year, for REMAX Carolinas, as a result from my email campaigns and graphics.

2016 · Agency
$75K

Led a stadium wrap project involving vendor analysis, resulting in a critical vendor pivot to enable on-time finish.

2020 · Operations
300+ hrs

Of manual reporting automated by partnering with our database developers.

2026 · Broadcast
5 Station groups

Now using the partner dashboards I found and shared.

AI work · Built with Claude

Tools I needed, so I built them.

Many of them were created to assist with my job hunt. All are free to use, and each LinkedIn post includes a short project paper describing how to use them, and how they were built.

01 · Claude AI tools3 tools

Interactive tools anyone can open in a browser.

Claude artifacts with their own interface. No install, no setup.
All that's needed is a free Anthropic account.

Job seekers
ResumeCRAFT

Takes your knowledge base and one or more job descriptions, then writes an ATS-friendly resume tailored to each role, with a host of additional options to choose from.

Recruiters and candidates
InterviewCRAFT

Generates interview questions from a candidate’s background and a job description, for practice or for mining better resume material.

Learners
Lectern

Turns a YouTube (or any) transcript into a college-level study guide with chapters and review boxes, minus the sponsor segments.

02 · AI Skills2 skills

Claude Skills that plug into your workflow.

Skills teach Claude a repeatable process, so the same job gets done the same way every time.

Handoff Skillv1.0

Released on GitHub. The download page is for the skill itself; the Repo link is for the pros to inspect further, and the Post link has short PDF that should help most people understand what it does and how it works. 

Lectern SkillIn QA

Lectern rebuilt as a Skill. I’m fixing the last bugs (where Claude skips qualifying questions), and working out how to find an easier way to get detailed YouTube transcriptions, as Google Notebook has a bad habit of paraphrasing or even ignoring content.

03 · Sites built2 sites

Websites built with Claude,
hosted for free.

Gleaned from a pile of documents, and turned into a public sites on GitHub Pages, with no hosting bill.

AI SEO Study Guide

A primer for AI SEO search, using the transcripts of tutorial videos run through the Lectern artifact to gather content, then turned into a public website with the help of Claude.

This siteYou’re here

Designed with Claude, hosted on GitHub Pages, with day and night modes.

Also online
Notion portfolioNotion

My earlier portfolio featuring the design work I contributed to at my previous agency position, long before AI.
Put together manually in Notion, rather than built with Claude.

04 · AI design work16 slides

Research turned into a clear visual story.

An explainer on New York’s and California’s 3D printer blocking mandates: the physics, the legal twist, why file scanning fails, and who benefits. I used AI to help research various articles found on the Consumer Rights Wiki, then Claude structured the information into a slide deck. I then used Claude Design to add additional polish, before downloading it into PowerPoint, and adding the final touches myself.

Experience

Ten-plus years of keeping things moving.

Open any role for the details.

Sep 2023 – Feb 2026 · RemoteNational Sales CoordinatorWWAY-TV, LLC+
  • Media buys: Processed national buys for five broadcast networks, ~$2M a year, with our national partner agency.
  • Makegoods: Researched inventory across data platforms to build makegood offers that landed.
  • Dashboards: Found partner dashboards that ended end-of-day inquiries from other departments.
  • Root cause: Traced lost revenue to hidden, schema-bound WideOrbit behavior and wrote a 7-page whitepaper on the fix.
WideOrbit TrafficStrata / FreeWheelBluHorn
Dec 2021 – Mar 2022 · ContractManual QA EngineerEigen X+
  • Certification platform: Wrote end-to-end test steps for ten cloned modules on the American Board of Surgery’s national platform and documented the bugs.
  • Data migration: Checked legacy report data against several builds, then smoke tested a module that had to go live ahead of certification deadlines.
  • Reporting: Presented three reports to the client in a virtual meeting.
Apr 2020 – Apr 2021 · Wilmington, NCInventory Database & Office ManagerIVP Forest Products+
  • Automation: Worked with the inventory database developers to automate manual reporting, eliminating 300+ manual hours and reclaiming 7 full weeks of staff time.
  • Insight: Set up cross-sectional reporting that gave leadership instant, granular views of operations.
  • Visibility: Brought in Trello so the owner could check live sales data from his phone.
  • Office and HR: Healthcare policies, onboarding, supplier and accountant liaison, and computer and network upgrades.
Nov 2018 – Nov 2019 · ContractManual QA EngineerGaleForce Digital Technologies+
  • Testing: Tested the GaleForceMedia media-buying platform, logging bugs and verifying fixes in Jira with FullStory.
  • Process: Documented regression results and how to improve regression testing.
  • UX: Mocked up interface improvements in Photoshop and led weekly issue reviews.
Nov 2014 – May 2019 · Wilmington, NCAccount Coordinator & Office ManagerColonial Marketing Group+
  • Accounts: Four years running client marketing campaigns, including cross-functional teams, contracts, reconciliation, and budgets.
  • Creative lead: Led a $75,000 stadium wrap from vendor analysis through a smooth vendor transition.
  • Media buying: Maintained Nielsen and Comscore platforms and set up three more no-code media-buying databases.
  • Office tech: IT support, training manuals, and one-on-one training sessions.
2007 · CourseworkEarlier work and educationFreelance · Cape Fear Community College+
  • Freelance email marketing: Campaigns that drove $250,000 of additional franchise sales for REMAX Carolinas in a single year, propelling my client to Top Producer status
  • Coursework: PC Upgrade and Repair 1 & 2, Fine Art Photography
    Cape Fear Community College
Skills

What’s in the toolkit.

Coordination & operations
Account & sales coordinationWorkflow documentationMedia-buy processingVendor managementBudget oversightTraining manualsOnboarding
AI & web
Claude artifacts & SkillsClaude designGitHub PagesGemini FlashGemini NotebookChatGPTMistral VibePerplexity ComputerWebflowWordPressElementorBeaver Builder
Media-buy & inventory
WideOrbit TrafficStrata / FreeWheelBluHornOSI Traffic & BillingGaleForceMediaTimberSoft P&S
Manual QA testing
RegressionUser acceptanceExploratoryBlack boxBrowser compatibilityTest step creation
Content & marketing
CopywritingPress releasesEmail marketingMailchimpConstant ContactGraphic designAd designPhotoshopCanvaHTML content
Everyday tools
MS Office 365Google WorkspaceJiraClickUpTrelloSlackConfluenceSharePointMS TeamsFTP softwareDropboxDocusign
Working style

The stuff that doesn’t fit on a resume.

Sometimes the thing that needs fixing is the thing that everyone else has learned to live with.
David Clark LeeRaleigh-Durham, NC

I like solving problems, documenting workflows, and creating the occasional AI tool or creative project, like an explainer slide deck on 3D printer laws.

LeadingServant and democratic at kickoffHands-off once things are rolling, and direct when the situation calls for it.
SettingRemote, hybrid, or in officeSolo, on a team, or running a cross-functional one.
Known forCuriosity and tenacityPlus lateral thinking, accountability, fast replies, and warm emails.
Let’s talk

Looking for someone who notices when something can be done better?

I’m looking for coordination and operations tech roles where a knack for fixing processes (and building the odd tool) is a plus.

LinkedIn is the best way to reach me. Connect on LinkedIn GitHub